Professional background

Business services lead. I enjoy the challenge of building high-performing teams in environments with significant delivery barriers including massive enterprise system merges, company restructures and market challenges. I have achieved results through leading best practice in agile methodologies, introducing innovative management practices and experimenting with fresh ideas to boost engagement and improve delivery.

Domaines d'expertise

My key strengths include:
• Strategic planning and development of future-focused IT and technical support strategies
• Program delivery: business intelligence, online, applications and infrastructure
• Project management using AGILE development principles
• Leading and developing high performing technical, support and operations teams
• Identification and management of offshore and offsite strategic partnerships
• Stakeholder and steering committee management
• Building relationships of trust with internal and external stakeholders